Legal

Refunds & Cancellations

Because everything is cut fresh to order, here is how we handle changes and problems.

Last updated: September 2026

Cancelling an order

You can cancel free of charge until we begin harvesting — message us on WhatsApp before 6 PM the day prior. After harvesting, we are unable to cancel, as the greens are cut specifically for you.

If something is wrong

If a pack arrives damaged, wilted, or short, send us a photo on WhatsApp within 4 hours of delivery. We will replace it on the next delivery run or refund that item.

Refund timeline

Approved refunds are sent back through the same payment method, usually within 5–7 working days.

Missed deliveries

If nobody is available at the address and we cannot reach you, the order is treated as delivered. Please share a reachable number and a safe drop-off note when you order at +91 96868 54838.

Questions? Message us on WhatsApp at +91 96868 54838 or email hello@sasyaharvest.com.